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Customer Service

We offer both before and after sale product services and technical support to our OEM and system integration partners worldwide.

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Americas, Europe, Middle East, Africa, Southeast Asia, and Pacific Regions Support Locations

Boston, MA, USA HQ

125 Middlesex Turnpike,
Bedford, MA 01730, USA

Seattle, WA, USA

4600 Campus Place
Mukilteo, WA 98275, USA

Phoenix, AZ, USA

234 E Mohave
Phoenix, AZ 85004, USA

Taunton, United Kingdom

Optics Center of Excellence

Units 1-4 Sovereign Way,
Crown Industrial Estate,
Taunton, Somerset, TA1 2JZ, UK

Stockport, United Kingdom

Unit 1, Orion Business Park
Bird Hall Lane
Stockport, SK3 0XG, United Kingdom

Wackersdorf, Germany

Innovation Center

Werk 4
92442 Wackersdorf, Germany

Milan, Italy

Via Mazzini, 5
20053 Muggio (MI)

Contact Americas, Europe, Middle East, Africa, Southeast Asia, and Pacific Regions Support

China Support Locations

Shenzhen, China

Unit C, 5/F,
Ting Wei Industrial Park
Liufang Road, Baoan District, Shenzhen
Guangdong, PRC 518133

Suzhou, China

Building 8,
GangTian Industrial Square
GangTian Road South
Suzhou Industrial Park
Jiangsu, 215024 PRC

Contact China Support

Japan Support Locations

Tokyo, Japan

1F, East Square Omori,
6-20-14 Minamioi Shinagawa-ku,
Tokyo 140-0013 Japan

Contact Japan Support